•intro Modern Times by Charlie Chaplin
•CSCW: computer-supported cooperative work
•Winograd and Flores
–the language/action perspective of work
–a diagram of a conversation for action
–
•key-point:
every digital media technology has an architecture using diagrams to compare physical architectures with digital architectures
•Agre
–the surveillance model
–architectures of surveillance
–the capture model & its relation to Winograd and Flores
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